Leapin' Lizard Labels

Mixed feelings on this one. The quality of the labels was fine, actually pretty decent. But the customer service left a lot to be desired. I had a question about my order status and it took two days to get a response. When I did hear back the email was vague and didn't fully answer my question. For a B2B customer placing repeat orders, I expect a higher level of communication. May look at other vendors before reordering.

I've placed two orders and the experience has been inconsistent. First order was great, labels looked sharp and arrived on time. Second order had a noticeable adhesive issue where the labels were peeling off our glass bottles after a few days. Same product, same substrate, same conditions. I reported the problem and they did send a replacement batch but it took nearly two weeks. The replacement was better but the inconsistency is concerning for a company we were considering as a long-term supplier.