The Business Lighting Experts

I placed an order for 20 bulbs for my small retail shop and after a week of no movement on the tracking number I reached out. Turns out the order had been lost by the carrier and nobody had proactively contacted me. I run a business and needed those bulbs. The reshipment took another six days. By the time everything arrived I had already sourced alternatives locally. The refund for my inconvenience was a $5 coupon. That felt pretty insulting for a $140 order that caused real business disruption.

Ordered dimmable LED bulbs specifically because the listing said they were compatible with leading edge dimmers. They flicker noticeably at anything below 70% brightness with my Lutron switches, which are very standard. Contacted support and they sent me a PDF troubleshooting guide that was clearly a generic document and didn't address my specific situation. I've since read other reviews with the same complaint so this seems like a known issue they haven't corrected in the product listing.