The Simple & Fun Way to Crush Your PMHNP Exam—First Time!

I had a really frustrating experience with customer service. I purchased the tutoring package and my assigned tutor cancelled our first two sessions with very little notice. When I reached out to reschedule I waited over a week for a response. By the time we actually connected I had already taken my exam without the preparation I paid for. I am requesting a refund and will not be recommending this to anyone.

Complete waste of money. I signed up for the full package and was promised a dedicated tutor who would help me build a custom study plan. What I actually got was a tutor who canceled on me twice, rescheduled without notice, and then stopped responding to my emails entirely three weeks before my exam. I had to scramble and find help elsewhere. Customer service was unresponsive when I tried to get a refund. I failed my exam and I'm furious. Do not recommend.

I failed my PMHNP exam after completing this program and I genuinely feel misled by their marketing. They advertise a first-time pass guarantee but the refund process is buried in fine print and nearly impossible to navigate. When I reached out to discuss my results and get the support they promised, I was told I didn't meet some obscure eligibility requirement that was never clearly explained when I signed up. I feel like the guarantee is essentially fake. Very frustrated and out a lot of money.

I am beyond frustrated. I purchased the premium tutoring package and had my first session scheduled within a week. After that, everything fell apart. My assigned tutor quit or left the company and nobody told me. I waited two weeks before realizing no one was going to reach out. When I finally got customer service on the phone, they said they would reassign me but it took another week. By then I had lost nearly a month of prep time. I failed my exam and I hold this company partly responsible.

Terrible customer service experience. I reached out multiple times to ask a basic question about how the tutoring sessions were structured before I committed to purchasing and never received a clear answer. Eventually signed up anyway based on the positive reviews and regretted it immediately. The onboarding was confusing, the scheduling system was glitchy, and my first tutor session didn't happen because of a calendar system error on their end. I requested a refund within the first week and it took over a month to process.