Mixed experience overall. The smoked salmon was genuinely good but the live oysters I ordered were a letdown. Several were already open when I got them which means they were dead. About a third of the dozen were unusable. I understand seafood is perishable but for this price point I expect better quality control. Customer service did respond and gave me credit but the inconvenience wasn't worth it.
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Ordered twice from Whidbey Island. The first order was great and I was excited to become a regular customer. The second order was a disappointment. The packaging was damaged on arrival and one of the salmon fillets looked like it had been partially thawed and refrozen. The flavor was noticeably off. Wish the quality was more consistent because when it's good it's really good.
Shipping to New Mexico seems to be a problem for this company. Both times I've ordered the delivery was delayed and the dry ice situation was borderline. The seafood was technically still cold but barely. The flavor was decent once cooked but I expected more for almost $80 in shipping fees. I might order again only if they can guarantee two-day delivery. Right now it doesn't feel reliable enough.